Support

Important Note for XP 64 and Vista 64 users: see note below.

We have an on-line support forum, or you can send us email. See the links at the right.

Note that if you email us, you'll need to fill in a quick on-line form at Spam Arrest (the amount of spam we get otherwise drowns out legitimate requests for help).

If you have purchased the product and haven't received a registration key within 24 hours of your payment clearing, contact this specific email address (remove the spaces, added to frustrate spam harvesters): registration.problem @ rightword.com.au.

Vista 64-bit users : because Apple QuickTime isn't fully supported on 64-bit platforms, some features of Chapter Master (such as playback of the audio file) are not supported. Please try out the evaluation version on your system before purchase.